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What is Shipping Insurance?
Shipping insurance protects your order in case it is lost, stolen, or damaged during transit. Because wigs and hair pieces are high-value items, this small optional fee ensures that if anything happens to your package, we can quickly replace it for you without a long carrier investigation.
Why do we offer it?
Hair products are expensive, and standard carrier policies often do not cover full replacement value. Shipping insurance gives you peace of mind, faster resolutions, and priority support if the unexpected happens.
What does it cover?
Lost packages
Stolen packages (including porch theft)
Damaged items during shipping
Faster replacement or refund processing
Is it required?
No — but highly recommended for high-value orders.
What is Shipping Insurance?
Shipping insurance protects your order in case it is lost, stolen, or damaged during transit. Because wigs and hair pieces are high-value items, this small optional fee ensures that if anything happens to your package, we can quickly replace it for you without a long carrier investigation.
Why do we offer it?
Hair products are expensive, and standard carrier policies often do not cover full replacement value. Shipping insurance gives you peace of mind, faster resolutions, and priority support if the unexpected happens.
What does it cover?
Lost packages
Stolen packages (including porch theft)
Damaged items during shipping
Faster replacement or refund processing
Is it required?
No — but highly recommended for high-value orders.